Terms of Use
Terms of Use
These terms of use (hereinafter referred to as "these terms") stipulate the terms of use for the online shop (hereinafter referred to as "the service") provided on this website by MN Interfashion Co., Ltd. (hereinafter referred to as "our company"). Before using the service, please review the following terms of use, and you may only use the service if you agree to these terms.
Article 1 (Application)
These Terms and Conditions shall apply to all relationships between you and us regarding the use of this service.
In addition to these Terms of Use, the Company may make various provisions (hereinafter referred to as "Individual Provisions"), such as rules for use, regarding the Service on the Company's website (meaning the website with the domain [launch-park.com/ ] ( including the domain after the domain change in case of a domain change) operated by the Company). Regardless of their name, these Individual Provisions shall constitute a part of the Terms of Use.
In the event that the provisions of these Terms and Conditions conflict with the provisions of the Individual Provisions in the preceding paragraph, the provisions of the Individual Provisions shall take precedence, unless otherwise specified in the Individual Provisions.
Article 2 (Definitions)
In these Terms and Conditions, the following terms shall be defined as set forth in the respective paragraphs:
"Service Agreement"
This refers to the contractual relationship that arises between our company and you when you use this service, and includes these terms and conditions, as well as any related terms and conditions and notices posted on our website, etc.
"customer"
A "User" refers to a person who has approved these terms and conditions and entered into a "Service Agreement" with our company.
"Those who wish to register"
This refers to a person who wishes to enter into a "Service Agreement" with our company.
"Registration Information"
This refers to the information specified by our company that applicants and customers register on this service before entering into a service agreement, information that our company deems necessary and requests customers to register while using this service, and any information that the customer adds or changes to.
"USER ID "
This refers to a code used in combination with a user password to distinguish between you and other persons (including customers designated by the same customer).
User Password
This refers to a code used in combination with a user ID to identify the customer and other persons (including customers designated by the same customer).
Article 3 (User Registration)
For this service, those who wish to register may apply to register to use this service by agreeing to these terms and conditions, entering registration information in a manner specified by our company.
We will determine whether or not to accept applicants for registration in accordance with our standards, and will provide the Service only to those applicants whose registration we have approved.
A service agreement based on these Terms will be established between you and our company when we issue you a user ID and password for using this service, and thereafter you will be able to use this service in the manner specified by our company.
If a minor wishes to use this service, the consent of a legal guardian is required. If, as a result of the Company's screening under paragraph 2 , a minor becomes a customer, the legal guardian will be deemed to have consented to the use of this service and the contents of these terms and conditions. In addition, if a customer who was a minor at the time of user registration uses this service after reaching adulthood, the customer will be deemed to have ratified the use of the service while the customer was a minor.
When registering the registration information, the customer must submit true and accurate information. The Company will provide the Service based on the registration information registered by the customer. The Company shall not be liable for any damages incurred by the customer due to false, incorrect or missing information in the registration information. The same shall apply if the registration information is changed pursuant to the following article, and the Company will provide the Service based on the registration information registered in the Service at the time the customer uses the Service.
Article 4 (Changes to your registration information)
If there are any changes to your registration information, you must promptly carry out the change procedures specified by our company.
You agree in advance and without objection that if a notice from us does not arrive due to your failure to make the changes set forth in the preceding paragraph, the notice will be deemed to have arrived at the time it would normally be received.
We shall not be liable for any damages incurred as a result of your failure to make the changes set forth in paragraph 1 .
Article 5 (Management of User ID and Password)
You shall manage your user ID and password for this service at your own responsibility.
Under no circumstances may you transfer or lend your user ID and password to a third party, or share them with a third party. When a user ID and password combination is used as registration information to log in, our company will consider that the user ID is used by the customer who registered it. Our company shall not be liable for any damages incurred as a result of a third party using the user ID and password.
Article 6 (Sales Contract)
In this service, a sales contract is established when the customer makes a purchase application to our company and our company notifies the customer that the application has been accepted. The ownership of the product is transferred to the customer when our company delivers the product to the delivery company. If a minor wishes to use this service, the consent of a legal representative is required.
If the Customer falls under any of the following circumstances, the Company may cancel the sales contract set forth in the preceding paragraph without prior notice to the Customer.
If you violate these terms and conditions
If the delivery of the product cannot be completed due to an unknown address or a long absence
Any other case in which it is deemed that the trust between our company and the customer has been damaged.
Payment methods, delivery methods, purchase cancellation methods, return methods, etc. related to this service will be determined separately by our company.
Article 7 (Payment Method)
The payment amount and payment method for this service will be in accordance with the application form or usage guide for each product.
If you pay by credit card, you will be subject to the terms of a separate agreement between you and your card company.
In addition, if any dispute arises between you and the credit card company, etc., the parties involved must resolve it themselves, and our company shall not bear any responsibility whatsoever.
Article 8 (Returns and exchanges of products)
When you receive your ordered item, please open it within 7 days and check the ordered item and the delivery note. In the unlikely event that there is a defect, we will respond promptly (return, exchange, refund). For the avoidance of doubt, returns, exchanges, and refunds under this article will only be accepted in cases of initial defects. In the case of initial defects, please contact us within 7 days of receiving the item by filling in the necessary information on the "Inquiries" form on the inquiry page on our website. Please note that we will cover the shipping costs for returns due to initial defects.
Please note that online stores do not have telephone operators on-site to answer calls, and cannot accept inquiries or requests for returns or exchanges by telephone or fax.
Please note that we cannot accept cancellations of orders due to customer convenience after the sales contract has been concluded. Please note that products that have been worn or used cannot be returned or exchanged for any reason except for defective products.
Regarding product exchanges, we will exchange the product for the same product. Unfortunately, we cannot accept exchanges for different products. If you would like to exchange for a different product (including a different color or size), please return the product and place a new order, even if you are exchanging a defective product.
We cannot accept returns or exchanges for products that are notified to us more than 8 days after delivery.
We cannot accept returns or exchanges for products that have become dirty or damaged while in the customer's possession.
When returning an item, please return everything that was delivered to you. Please note that we will not be able to accept returns if any of the following items are missing: the delivery note, accessories, shipping instructions, product tags, etc.
Regardless of whether the product is good or defective, used or unused, if you return the product to us without contacting us, we will not be able to respond to your request. In that case, the product will be disposed of.
If we do not have the replacement item in stock, we will arrange for it to be sent as soon as possible. However, please note that there may be delays in receiving the item and it may not be possible to send it in time for your desired exchange date.
We will check the stock of the product you wish to exchange after receiving your request, so please note that we may not be able to provide the product due to reasons such as it being sold out or discontinued. In that case, we will refund your money (we will notify you by email after checking the stock).
Article 9 (Refunds)
Refunds will be processed after the returned product has arrived at our logistics center.
Refunds will be made to your account via your credit card company after we have confirmed the returned product. The timing of the refund may be the following month or later, depending on the credit card company's closing date. Also, the purchase amount may be withdrawn from your designated account at first, and the refund may be made the following month or later. Please be aware of this in advance.
If you return all defective products in your order, we will refund the full amount you paid, including shipping and handling fees. If you purchase multiple products and return only some of them because they are defective, shipping and handling fees will not be refunded. We will only refund the product price.
Article 10 (Intellectual Property Rights)
The copyrights, trademarks, other intellectual property rights, portrait rights, publicity rights, etc. of the product photos and other content (hereinafter referred to as the "Content") provided by this Service belong to the legitimate rights holders, such as our company and the content providers, and you may not copy, reproduce, modify, or make any other secondary use of these without permission.
You may not, without our permission, translate, edit, modify, etc., any information provided by us, or have any third party use or disclose it, and you may not, for any reason, take any action that may infringe the intellectual property rights of us or any party that has granted a license to us (including, but not limited to, disassembling, decompiling, and reverse engineering).
Trademarks, logos, service marks, etc. (collectively, "Trademarks, etc.") may be displayed on the Service, but the Company does not transfer or grant any license to use such Trademarks, etc. to customers or other third parties.
Article 11 (Handling of Personal Information)
We will handle any personal information obtained through the use of this service appropriately in accordance with our "LaunchPark Website Privacy Policy ."
Article 12 (Prohibitions)
When using the Service, you must not engage in any of the following acts or any acts that may be considered to be such acts. If you fall under any of the items, we may cancel your registration and refuse to allow you to use the Service in the future.
Actions that violate laws, regulations, or public order and morals
Any activity related to criminal activity
Any act that destroys or interferes with the functioning of our servers or networks
Any act of commercially using information obtained through this service, or any act intended to prepare for such use
Any act that may disrupt the operation of our services
Unauthorized access or attempted access
Collecting or storing personal information about other customers
Impersonating other customers
Any act that significantly damages the reputation or credibility of a third party or our company, or any act that infringes on other rights or legally protected interests.
Using the Service through fraudulent use of credit cards or electronic money
Any acts related to or incidental to any of the preceding items
Any other actions that the Company deems inappropriate
Article 13 (Suspension of provision of the Service, etc.)
If the Company determines that any of the following circumstances exist, the Company may suspend or interrupt the provision of all or part of the Service without prior notice to the Customer.
When carrying out maintenance, inspection, or updates of the computer system related to the Service
When it becomes difficult to provide the Service due to force majeure such as earthquake, lightning, fire, flood, power outage, or natural disaster
When it becomes impossible to provide the Service due to computer or communication line failure, unauthorized access, hacking, excessive access, suspension of third-party services, security issues, etc.
Any other case in which the Company determines it is difficult to provide the Service.
We shall not be liable for any disadvantage, damage, loss, loss, etc. suffered by you or a third party due to the suspension or interruption of the provision of this service, regardless of the reason.
Article 14 (Withdrawal)
Customers may cancel their membership of the Service by following the designated cancellation procedure. Customers who cancel their membership of the Service and customers who have been approved to use the Service by such Customer will no longer be able to use the Service (limited to the scope of the service contract based on these Terms and Conditions that such Customer has cancelled) from the time of such cancellation.
At the time of cancellation, if you have any debts to us (including, but not limited to, not only debts under these Terms and Conditions but also your debts for damages to us), all of your debts to us will automatically become due and payable, and you must immediately perform all of your debts to us.
Even after canceling your membership of the Service, you will not be relieved of any obligations or liabilities incurred by us as a result of your use of the Service.
If you wish to register for this service again after canceling your membership, you will need to go through the registration process again. You agree in advance that your data from before canceling your membership will not be carried over even if you register again.
Article 15 (Cancellation of registration)
If any of the following circumstances apply to you, we may temporarily suspend your use of the Service or cancel your registration as a customer without prior notice.
If you violate any provision of these Terms and Conditions
If false information is provided when applying for user registration
Any other case in which the Company determines that your registration as a customer is inappropriate
If any of the items in the preceding paragraph applies to you, all debts you owe to us will automatically become due and payable, and you will be required to immediately pay all debts to us.
Article 16 (Compensation for Damages)
If you cause damage to us by violating these Terms or in connection with your use of the Service, you must compensate us for all damages (including attorneys' and other expert fees).
If the Company receives a claim from another customer or a third party for infringement of rights or for other reasons in connection with the Customer's use of the Service, the Customer must compensate the Company for any amount that the Company is forced to pay to the third party based on the claim, and any amounts incurred by the Company in resolving any disputes related to the claim (including the fees of experts such as attorneys).
Article 17 (Disclaimer of Warranties and Disclaimers)
The Company does not guarantee that the Service is free from factual or legal defects (including defects regarding safety, reliability, accuracy, completeness, validity, suitability for a particular purpose, security, etc., errors and bugs, infringement of rights, etc.).
The Company shall not be liable for any transactions, communications, or disputes that arise between the Customer and other Customers or third parties in relation to the Service. The Customer shall be obligated to resolve such disputes at its own responsibility.
Customers shall be aware of the risk of leakage, etc., associated with the act of transmitting credit card numbers when using this service, and shall do so at their own risk. In addition, when making credit card payments with this service, we use SSL from SB Payment Service Co., Ltd. as a secret encryption technology to protect personal information. However, the safety of this encryption technology is not guaranteed by our company, and in the unlikely event that an accident such as leakage of personal information or other data occurs without our negligence, neither our company nor each credit card company shall be held liable.
With respect to the products sold through this service, we do not guarantee their quality, performance, compatibility with other products, or any other aspect, except for the matters set forth in Articles 8 and 9.
The color and shape of the product may differ from what you see on your screen depending on the performance and settings of your monitor or display.
Notwithstanding this paragraph and other provisions in these Terms that exempt us from liability, if we are liable to you because the contract between us and you regarding the Service (including these Terms) is a consumer contract as defined in the Consumer Contract Act, we shall be liable to compensate you for ordinary damages caused to you by our default or tort due to our negligence, up to the amount paid by you for the product that caused the damage, and shall not be liable for damages caused by special circumstances (including cases where we or you foresaw or could have foreseen the occurrence of the damage). However, this shall not apply if the default or tort is due to our gross negligence, and the above upper limit of damages shall not apply.
Article 18 (Changes to Service Content, etc.)
We reserve the right to change the content of this service or to discontinue providing this service without notifying you.
The Company is under no obligation to provide you with support or revised versions (including updated versions) of any software related to the Service.
The Company shall not be liable for any damage, loss, disadvantage, etc. incurred by the Customer or any third party as a result of any measures taken by the Company pursuant to this Article.
Article 19 (Changes to Terms of Use)
Our company reserves the right to change these terms. If our company changes these terms, we will notify you of the changes by posting them on our website or by other means that our company deems appropriate, and if you use our service after we have notified you of the changes or if you do not complete the procedure to cancel your membership within the period of time specified by our company, you will be deemed to have agreed to the changes to these terms.
Article 20 (Notification or Contact)
Any notice or communication between the customer and the Company shall be made in the manner specified by the Company. Unless the customer notifies the Company of any changes in accordance with the method separately specified by the Company, the Company will consider the currently registered contact information to be valid and will notify or contact the customer via that contact information, and such notice or communication will be deemed to have reached the customer at the time of sending.
Article 21 (Prohibition of Transfer of Rights and Obligations)
You may not transfer or pledge as security to a third party your status under the Service Agreement or your rights or obligations under these Terms and Conditions without our prior written consent.
If the Company transfers the business related to the Service to another company, the Company may transfer to the transferee of the business its status under the Service Agreement, its rights and obligations under these Terms and Conditions, as well as your registration information and other customer information, and you will be deemed to have consented to such transfer in advance.
Article 22 (Severability)
Even if any provision or part of this Agreement is deemed invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of this Agreement and the remaining parts of the provision that is deemed invalid or unenforceable will continue to be in full force and effect. We and you will endeavor to amend this Agreement to the extent necessary to make the invalid or unenforceable provision or part legal and enforceable, and to ensure the purpose of the invalid or unenforceable provision or part and the legal and economic equivalent effects.
Article 23 (Survival clause)
Article 10 (Intellectual Property Rights), Article 13 Paragraph 2 (Suspension of Provision of the Service, etc.), Article 14 (Withdrawal), Article 15 Paragraphs 2 (Cancellation of Registration) to Article 18 Paragraph 3 (Changes to Service Content, etc.), and Article 21 Paragraphs 2 (Prohibition of Transfer of Rights and Obligations) to Article 25 (Governing Law and Jurisdiction) shall remain in force even if the service agreement between you and us has terminated, regardless of the reason for such termination.
Article 24 (Consultation)
If any matter not specified in these Terms and Conditions or any doubt arises regarding the interpretation of these Terms and Conditions, the Company and you shall promptly seek to resolve the matter through consultation in accordance with the principle of good faith.
Article 25 (Governing Law and Jurisdiction)
The interpretation of these Terms shall be governed by the laws of Japan. The application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded with respect to this Service.
In the event of a dispute regarding this Service, the Tokyo District Court shall be the court of first instance with exclusive jurisdiction.
End
Established in June 2020
Revised September 2023
Revised January 2024